, , , , , , , ,

OUT SOURCE SOFTWARE MAINTENANCE AND SUPPORT SERVICES


Adaptive Maintenance and Support

We can help you make the necessary modifications and revisions to your software for the transformational needs of your business. Here is an overview of what we do as part of application software maintenance – Data format change, Localization and regulation change, Hardware configuration change, Support Utility Modification, and Operating system integration.

Corrective Maintenance and Support

We help you fix errors in your software system, whether they are logical errors, coding errors, or design errors. Moreover, we investigate any bug that may arise in your software algorithms.

Perfective Maintenance and Support

Constant upkeep and special attention are needed to make the most of the technology for your business. We examine your software thoroughly for modifications, rectifications, editing, deletions, additions, and enhancements that it may need, and take necessary action.

Preventive Maintenance

Proactive and Preventive – that is how we define the efficiency of our application software maintenance services. Based on customer feedback and past incidents, we prepare your software for future requirements of your business

Upgrades

Software Version Upgrades & Functionality Upgrades

Migration

Database Migration & Language Migration

Support

Post-release Support, Operational and Helpdesk Support

Maintenance

Packaged Software Maintenance, Website Maintenance, Custom Application Maintenance, Long-term Maintenance

Enhancements

Application Enhancements & Performance Enhancements

Other Support Services

Porting, Software Re-engineering, Request Based Software Services, Bug Fixes, Defect Resolution, Change Request Handling, Configuration management, Status Reports are some of the other application software maintenance and support services that Flatworld Solutions can provide.

Technology companies spend big on IT budgets to maintain software & fixing bugs. However, we do the same at fraction of the overhead cost

Are you having complex legacy systems and applications from various acquisitions and mergers in need of maintenance and support? Is your IT department often reduced to acting like a helpdesk? Are they are overloaded with mundane maintenance and support of software applications, with no time for development and deployment of new software systems? If yes, outsource software maintenance and support to have more hours in a day and save big on hiring and operational costs.

At Flatworld Solutions, we provide dedicated software maintenance and support services that will enable you to concentrate on your core business functions. We are a team of expert software professionals with diverse skills, a passion for the job, and over a decade’s experience in the industry. We provide you with effective long-term continual maintenance and real-time support services for all your software requirements.

Software Maintenance & Support Services We Provide

We proactively handle the maintenance of software to ensure that your software is bug-free at deployment. We follow the best application software maintenance practices to make your software robust and secure. Our software support services include

Benefits Offered by Software Maintenance and Support Services

You can achieve a spectrum of benefits by outsourcing software maintenance and support to FWS. The immediate and long-term merits of considering us as your trusted partner for application software maintenance are as follows

1. Performance Improvement
Application software maintenance programs usually include upgrades and allow users to enjoy the upgrades for free for a whole year. Upgrades enhance the overall functionality and performance of the software and increase its lifecycle as well.

2. Bug Fixing
Application software maintenance packages help protect the software from software problems but are usually meant for a specific time period. After the expiry of the warranty period, you need to pay for the bug fixes yourself. A maintenance plan will, however, take care of that.

3. Stay Updated with Current Trends
Technology and tech-dependent businesses go through tremendous change frequently. To stay abreast of trending technologies, it is critical that you update your software applications regularly. Application software maintenance services can help you keep pace with the current tech trends and ensure that your organization can leverage its benefits.

4. Cut Costs
With the maintenance of software services, you can keep a tab on your software expenditure. Most programs cover users for a year’s period, thereby reducing an organization’s investment for IT greatly. When you use cloud-based apps, the monthly charges you pay for those services usually include the maintenance fees as well.